Terms and Conditions

easyquote is an online platform that has partnered with Brabys Directory allowing you to find and hire local service professionals in your area.

These Terms and Conditions set an agreement between you the consumer and easyquote (Pty) Ltd. It governs your use of the products and services we offer through our website, be it desktop or mobile (collectively the "Site" or "easyquote Platform").

This agreement provides important information to you, including information about your obligations about your content, our limitation of liability to you, and your agreement to resolve any disputes by individual arbitration and to waive the right to participate in a class action.

Please make sure to read this agreement, your use of the Site is consent to these terms.

The easyquote Platform is operated as a platform connecting willing seller, willing buyer.

The easyquote Platform is a communications platform for enabling the connection between individuals seeking to obtain services ("Customers") and/or individuals seeking to provide services ("Companies"). Consumers and companies together are referred to as "Users". Those certain services requested by the Customers, which are to be completed by the company, are hereinafter referred to as "Services/Customer Requests". easyquote does not itself provide Services or Products, we facilitate a connection between two parties.

easyquote Services

easyquote provides customers with one option on how to look for a pre-defined service. This is through a quote based system whereupon a company can review and bid on the brief posted by the consumer, simply put:

You tell the system what you need by answering a few questions outlined by the system.

Once you’ve submitted your quote request online, the brief is then reviewed by the easyquote team, only upon approval, will interested companies that fit the criteria that has been set be notified.

The system will attempt to match you with up to at least 10 companies within your designated area. Companies will be notified and will opt-in accordingly. Both parties have the right to reject either the brief or the quote submitted.

Upon accepting the quote, the company will then be asked to pay a set admin fee for connecting the two willing parties. Once the company has made payment, the system will then release client’s details.

No Guarantees or Endorsements. Although we take certain steps to examine the credentials of our listed customers and companies, we make no guarantees or representations regarding the skills or representations of such companies and customers, or the quality of the job that he or she may perform for you if you elect to hire their services. We do however offer a rating facility where both parties can respond.

easyquote does not endorse or recommend the services of any particular company listed on our online platform, all companies are rated independently. It is entirely up to the customer and company to evaluate set standards pre-defined by the system after the work has been completed, and to enter into a direct contract with the set chosen business.

We do not guarantee or warrant any company’s performance on the job or the outcome or quality of the services performed. The companies and their businesses are not employees or agents of easyquote, nor is easyquote an agent of companies.

easyquote does not guarantee or warrant the pricing or discounts that a company may offer you.

Any quotes provided by companies via the easyquote website either mobile or desktop, are not contractually binding offers, they are confirmed quotes outlined by the brief that was posted. No contractual arrangements are created based upon the quotes provided to you from companies via the easyquote platform. To contract with a company, you must work directly with the company appointed. easyquote does not perform, and is not responsible for, any of the services requested by you in your quote request.

Your rights under contracts you enter into with companies are governed by the terms of such contracts and by applicable legal laws within South Africa.

Release from Damages or Claims

Should you have a dispute with any company, you must address such dispute with the company directly. You hereby agree to release easyquote (and our officers, directors, affiliates, employees and agents) from any damages or claims (including consequential and incidental damages) of every kind or nature, suspected and unsuspected, known and unknown, and disclosed or undisclosed, arising out of or in any way connected with such disputes and your dealings with companies

Liability

easyquote shall bear no responsibility and have no liability whatsoever in respect of the provision of the services acquired by any customer or anyone. The customer agrees to indemnify easyquote against any claims made by any person against easyquote in respect of any loss or damage caused directly or indirectly by the acquisition of any services.

Your use of the easyquote system

You acknowledge and agree that your use of easyquote is for your personal use and not for 3rd party purposes. You may not use easyquote to recreate or compete with easyquote, to solicit or harass easyquote customers/businesses, or for any other purpose not contemplated herein.

You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to easyquote for any such damages, and will indemnify easyquote in the event of any third party claims against easyquote based on or arising from your violation of the foregoing.

We reserve the right to revoke your access to any easyquote products at any time. All information about companies are confidential and for your personal use only. If it is determined or suspected by easyquote in its sole discretion that you are misusing or attempting to misuse or circumvent the easyquote services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, easyquote reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.

Information you provide to us

Upon using easyquote, you will be prompted to disclose certain information about yourself and your project requirements, and you will be able to store information, such as quote request records, on our website.

Some of this information will be sent to companies who will need this information to respond to your request. By providing this information to us, or by submitting a quote request, you are requesting, and you expressly consent to being contacted by us and by our companies after the quote has been approved by mutual consent and providers via phone, text message, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our business, including marketing related emails.

For complete details on our use of your information, please see our privacy policy. You agree that by completing a quote request, you are entering into a business relationship with easyquote and its partners and thus agree to be contacted by easyquote and/or its partners.

You promise that all information you provide (including but not limited to your contact information, and any Ratings and Reviews of companies that you provide) will be accurate, current and truthful to the best of your knowledge.

If you provide any information that is untrue, not current or incomplete, or if easyquote has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, easyquote has the right to refuse any current or future use of the easyquote services (or any portion thereof) by you.

You are responsible for any use of the easyquote services by persons to whom you intentionally or negligently allow access to your password. To knowingly input false information, including but not limited to name, phone number, address, e-mail address or bank details is a very serious and fraudulent matter that could result in significant costs and damages including invasion of privacy rights, to easyquote and its companies, as well as the loss of time, effort and expense responding to and pursuing such false information and request, and further, could result in fines and penalties.

Accordingly, if you knowingly input false information in a quote request, including but not limited to someone else's name, e-mail address, physical address or phone number or a random or made up name, address, e-mail or phone number you agree to fully indemnify and be liable to easyquote and each easyquote registered company who accepts such quote requests for the actual damages that may arise from such intentional, misleading, harmful and fraudulent activity, plus reasonable legal fees.

User generated content / User Data

You agree that all of the content and information posted by you or your agents or designees on easyquote, including but not limited to:

  • Ratings & Reviews
  • Photographs or Images
  • Comments, Questions and/or Answers
  • Any other content

(known collectively as "Content") is the sole and exclusive property of easyquote, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your quote request.

Our Right to Use Your Content. You acknowledge and agree that any Content you post or provide may be viewed by the general public and will not be treated as private, proprietary or confidential.

You authorise us and our affiliates, licensees and sub-licensees, without compensation to you or others, to copy, adapt, create derivative works of, reproduce, incorporate, distribute, publicly display or otherwise use or exploit such Content throughout the world in any format or media (whether now known or hereafter created) for the duration of any copyright or other rights in such Content, and such permission shall be perpetual and may not be revoked for any reason. Further, to the extent permitted under applicable law, you waive and release and covenant not to assert any moral rights that you may have in any Content posted or provided by you.

Grant of License.

You hereby grant easyquote and its users a perpetual, non-exclusive, royalty-free, transferable, assignable, sub-licensable, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, distribute, print, publish, disseminate and place advertising near and adjacent to your Content in any format or media (whether now known or hereafter created) on the easyquote system in any manner that we deem appropriate or necessary, including, if submitted, your name, voice and likeness throughout the world, and such permission shall be perpetual and cannot be revoked for any reason.

Representation of Ownership and Right to Use Content.

By posting or providing any Content to easyquote, you represent and warrant to easyquote that you own or have all necessary rights to use the Content, and grant to easyquote the rights granted below.

The forgoing representation includes, but is not limited to a representation and warranty that you own or have the necessary rights (including any necessary releases) to grant all rights granted below in relation to any persons, places or intellectual property pictured in any photographic Content that you provide. In addition, if you post or otherwise provide any Content that is protected by copyright, you represent that you have obtained any necessary permissions or releases from the applicable copyright owner.

Content Guidelines.

easyquote reserves the right, but not the obligation, to edit or abridge, or to refuse to post, or to remove any content that you or any other users post on any easyquote owned or operated website if easyquote determines (in its sole discretion) that such content contains or features any of the following:

  1. Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
  2. References to illegal activity.
  3. Language that violates the standards of good taste or the standards of this Site.
  4. Statements that are or appear to be false.

Comments/Ratings

With respect to Ratings and Reviews of Companies and Clients/Customers, all of the above and in addition the following:

  1. Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., "work has not started yet").
  2. Comments concerning a different business.
  3. Information not related to work requested in the quote request.

If a dispute arises between a customer and the company, the rating submitted may be held in pending status until resolution is reached.

You represent and warrant that any Rating and Review provided by you is accurate and truthful, and that you will only provide a Rating and Review for a Company that has performed services for you pursuant to your applicable quote request.

Cost of Usage

easyquote Has no charge for customers to use. A customer can register his/her details, wait for the details to be validated and can then go on to post quote requests. Companies would need to claim their business listing from (Braybys), if the business listing is not there then a new business will need to be listed. Once the business is claimed or details are validated, there is a R500 (500ZAR) annual fee to access unlimited quote requests. easyquote Reserves the right to change the cost of usage, grant and deduct our set fee acting reasonably, on notice, and if applicable, in accordance with our refund and cancellation policies.

Acceptance of Quote Requests

You acknowledge and agree that:

  1. any and all of the terms and conditions pertaining to the Services requested by the Customer and your quote/proposal to offer those Services constitute a contract between you and the Customer and does not involve or implicate easyquote in anyway;
  2. the lowest priced or best quote will not necessarily be the quote selected by the Customer;
  3. easyquote plays no role whether active or inactive in the method of selection by the Customer of the selected quote;
  4. And easyquote takes no responsibility for the accuracy, reliability or timeliness of the content provided by a customer posting a request for Services.

Refund Policy

You acknowledge and agree that as a term and condition of using the easyquote platform, any fees incurred are non-refundable. If you are unhappy with the service of easyquote and have outlined in detail the reasons for your grievance, easyquote will consider the application for a refund and in its absolute discretion will either:

  • deny the claim;
  • or offer you a credit on your account;
  • or refund your payment.

All cancellation and refund requests will be subject to easyquote’s review and absolute discretion. We will normally process your valid written request within thirty (30) days of receiving it, unless a shorter period is required by law.

You may request a cancellation or refund by emailing your request to easyquote support at refunds@easyquote.biz . If you cancel your Account at any time, you will not receive any refund.

Cancellation of User Account

Should a user want to opt out of the easyquote platform and services, the user can do so at any time before the annual fee renewal. No refunds will be issued.

easyquote may terminate your access to the easyquote platform at any time without giving any explanation or justification for the termination of access.

Ratings & reviews are not endorsed by easyquote

All Ratings and Reviews of a company/customer displayed to you reflect the opinions of other customers, and do not reflect or represent the opinions or representations of easyquote.

easyquote disclaims any and all representations or warranties with regard to the Ratings and Reviews. easyquote does not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.

Indemnification

You agree to indemnify easyquote, and its subsidiaries, affiliates, officers, employees, agents, co-branders, and other partners and hold them each harmless from any and all claims or demands, including attorney's fees, made by any third party due to or arising from your use of the easyquote services, in connection with the easyquote website, with regard to any dispute between you and a company, or your violation of these terms and conditions, or arising from your violation of any rights of a third party.